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Our Privacy Policy

Arthurs Solicitors respect your personal data and this Notice sets out how and why we collect, store, use and share your personal data.

Our use of your personal data complies with the General Data Protection Regulations.

The primary reason we collect and hold your personal data is to enable us to act on your behalf in accordance with the instructions that you give to us.  The type of personal data we will hold will include your name, address and telephone number; documents to verify your identity; email address and information necessary and relevant to the legal matter in which you have instructed us.

How your personal data is collected

We collect most of this information from you directly or from public sources, or from third parties with your consent.

Our "Lawful Reasons" For Processing Your Personal Data

The "General Data Protection Regulation" (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data:

  • We operate on the basis of "consent" when sending newsletters (you will not receive a newsletter unless you have explicitly opted in to receive one).

  • We operate on the basis of "legitimate interest" when communicating with you in other ways (e.g. when responding to your enquiry).

Visitors to Our Website

This part of our privacy policy is written for the benefit of general visitors to the website.  Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).

How we use your Personal Data provided via the website

We use the data you provide via this website to:

  • communicate with you; for example, we use contact details such as an email address or phone number when responding to enquiries made via online forms

  • monitor website trends; for example, we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used

  • operate our business more effectively; for example, we seek feedback and use this to help improve our services

How long we keep Personal Data provided via our website

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Our Use of Google Analytics

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) - Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services.


In particular, Google may use the data collected to contextualise and personalise the ads of its own advertising network. Related information:


Marketing, News and Invitations

We will only use your personal data to send you emails with details of our news, offers or invitations to events if you have clearly opted in to receiving such communication.

We will always treat your personal data with respect and your details are never passed on to a third party for marketing or promotional reasons.

If, having opted in to receiving such communication from us, you decide you no longer wish to receive them, all our emails have an unsubscribe link which you can use which will mean you will not be contacted by us again.

Click here to access: Our Clients Privacy


Arthurs Solicitors is a Specialist Quality Mark Holder contracted by the Legal Aid Agency.

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